Portree Dental Care CCTV policy

Introduction 
 
Closed-circuit television (CCTV) is primarily installed at the Practice premises for the purposes of patient, staff and premises security to safety and to protect staff and bussiness. 
Cameras are located in the reception, lobby and the external area of the premises.
The use of CCTV falls within the scope of the Data Protection Act 1998 ("the 1998 Act"). This code of practice follows the recommendations issued by the Data Protection Commissioner
in accordance with powers under Section 51 (3)(b) of the 1998 Act.
In order to comply with the requirements of the 1998 Act, data must be:
Fairly and lawfully processed.
Processed for limited purposes and not in any manner incompatible with those purposes.
Adequate, relevant and not excessive
Accurate
Not kept for longer than is necessary.
Processed in accordance with individuals' rights.
Secure
In Summary
  1. CCTV is in place in the reception, personal offices and lobbies of the premises.
  2. CCTV has been installed  for the safety and security of our patients, staff and premises and functioning of work place in accordance with the policies and procedures refrenced in the employment hand book.
  3. Images are captured 24 hours a day, seven days a week, and processed via our CCTV capturing devices. These devices are securely protected, and only the owner of the practice and the data protection officer have access to the equipment. The owner regularly checks that the CCTV devices are working as intended. The intermittent recording mode device might be switched to record triggered by motion detection MD or artificial intelligence Al. The practice may sometimes switch the 24/7 recording to MOTION DETECTED Al mode.
  4. The CCTV captures images and does not record audio. See below*
*  The Practice can, on future date specified with notice and warning signs displayed, start the audio recording and update the warning sign to reflect the change if audio recording is started. However, The audio recording shall be limited to triggers on occasion. This due decision that if audio recording will be the way forward "is being considered2 after serious incidents from workers on-premises and patients of abuse, and iintolerance acts.We are considering the audio recording in future in light of frequent incidents of aggressive, antisocial, abusive behaviour and incidents and claims damaging to our business that cannot be evidenced otherwise. This decision will be on balance of benefits and risk to protect staff and business. Therefore, based on the ongoing risk assessment, the practice will decided if the audio recording will be a way forward for our business. On occasions of need, once the audio recording will be enabled after a warning sign has been displayed, the audio recording audio automatically will work on some triggers like active motion, quarrel, or obvious loud changes.
We have open consultation process on going on this since Feb 2023 and final decision is still pending *
 
Signs informing visitors that CCTV is in place can be found in the reception area and corridors of the premises.
  1. We inform visitors to our website that CCTV will be in operation.
  2. The recording devices can transfer data to external cloud-based storage for cooperation with the relevant authorities. We only ever do this where there is cause to believe the safety and security of patients/staff has been compromised. We do not ever share images with other third parties.
  3. Visitors to the practice have the right to request to see images of themselves on CCTV as part of a Data Protection request. Like all Data Protection requests, this request must be made in writing, and the same exceptions apply. There is & a 1000 charge for this as there is exceptional work collating the data. We will also require information that will allow us to identify the visitor and the date/time of the visit.
  4. We have followed the CCTV guidelines produced by the Information Commissioners' Office, https://ico.org. uk/for-organisations/guide-to-data-protection/throughout.
Data protection statement
Mr Zahid Ahmad, in his absence Madiha Naz is the designated acting Data Controller under Section 4(4) of the Act.
CCTV is installed for the purpose detailed above.
Use of images, including the provision of images to a third party, will be in accordance with the Practice's Data Protection registration.
Signage is displayed at the premises and on the Practice website stating the presence of CCTV.
Retention of images
Images from cameras are recorded on a disc/computer system ("the recordings").
The recordings are made and retained for the purposes of the security of staff, patient and
premises: these will be held in secure storage and access control. Recordings will not be retained for longer than seven days.
 
It is important that access to and disclosure of images recorded by CCTV and similar surveillance equipment is restricted and carefully controlled, not only to ensure that the
rights of individuals are preserved, but also to ensure that the chain of evidence remains
intact should the images be required for evidential purposes.
Access to images by practice staff
Access to recorded images is restricted to the owner of Portree Dental Practice and the data protection officer, who will decide whether to allow requests for access by Data Subjects and/or third parties
Viewing of images must be documented as follows:
The name of the person removing from secure storage or otherwise accessing the recordings
The date and time of removal of the recordings
The name(s) of the person(s) viewing the images (including the names and organisations of any third parties)
The reason for the viewing
The outcome, if any, of the viewing
The date and time of replacement of the recordings
Removal of images for use in legal proceedings
In cases where recordings are removed from secure storage for use in legal proceedings, the
The following must be documented:
The name of the person removing from secure storage or otherwise accessing the recordings
The date and time of removal of the recordings
The reason for the removal
A crime incident number to which the images may be relevant.
The place to which the recordings will be taken.
The signature of the collecting police officer, where appropriate
The date and time of replacement into secure storage of the recordings
Access to images by third parties
Requests for access to images will be made in writing. There is no charge for this (unless there is an exceptional level of work involved in collating the data)
 
The Data Controllers of Portree Dental Practice
Other Combined Practice Policy Procedures and updates
The staff must keep an eye on the website and practice what's app Portree dental admin for changes in procedures, policies and updates from time to time and comply with these policies changes in procedures, policies and updates douses, est were not aware of the policy if you failed to follow updates
It is mandatory for every member of the practice to all time follow the policies and procedures laid down by the practice manager. To keep yourself updated and follow new procedures as landless and be a practice manager; To keep yenrserm and service of the work engagements.
 
 
 
Original policy 20/07/2022
 
The page is updated on 01-04-2023 with clarification on ongoing consultation and decison making on possible audio recording in future.And to clarify what included in safety of staff and bussiness.
The  employees shall continue  refer to the employment handbook referenced in contracts and read more on safety of staff and bussiness and relevant application on video monitoring.
The management is open to feedback and staff shall see HR manager Madiha Naz to discuss if any suggestion, feedback, concern informally or if the issue remains outstanding please follow practice grieviance policy. 
 
DISCLAIMER: The practice assumes no responsibility or liability for any errors or omissions in the content of this site. The information contained in this site is provided on an "as is" basis with no guarantees of completeness, accuracy, and timeliness. The information on this page shall supersed any previous document.
 
November 2023: The practice corridor  /lobbies [focus on stock room and LDU] and reception cameras [focused on the till ] has been switched off and the practice has no intention to switch on as there has been a period of around 6 months with no new theft from stock room or cash counter as was frequently going on previously. If there is any future incident the decioion might be reviewed with full information shared with staff. 
 
 
 
 
 
 

 

 

 

 

Print | Sitemap
©2022 Portree Dental Care Ltd and Lets Smile Dental Care

Call

E-mail