ALL UPDATES
On 23-12-2021 & 24-12-2021
Please do not enter the building.
We are closed for routine dental care.
However, If you have a dental emergency, please fill in the form in the link or the Green Button above and we will get back to you as soon as possible
You need to have:
1- A pre-agreed appointment for the request of appointment please follow instruction 3 below
2- Filled and submitted the form in the link or the Red Button above
19-10-2021
WE are proud to have dealt with all emergencies and urgent need treatments in less than 24 hours for every patient reaching us regardless of their postcode throughout the pandemic.
Portree Dental Care offers appointments to NHS patients with additional needs as well. Please contact us.
Slowly but surely and gradually we are clearing examination patients' backlogs.
If you think you have one of these call us we will prioritise patients with
NEEDING CHECK-UPS AND HAVE HIGH RISKS FOR ORAL DISEASES? IF YOU HAVE:
If any of the above applies Please call us to book your CHECK-UP appointments
NEW PATIENTS
We are going to accommodate according to the waiting list as soon as practically possible.
patients
19-10-2021
COVID UPDATES
ORTHODONTICS UPDATE
14th June to 14 July 16-18 age group only
If you are in the 16-18 group and need NHS treatment for teeth straightening; please call 01478614218 to book an ortho checkup. Please leave your name, date of birth and the best number to contact us back.
14th July to 14 August 14-15 age group only
If you are in the 14-15 group and need NHS treatment for teeth straightening; please call 01478614218 to book an ortho checkup. Please leave your name, date of birth and the best number to contact us back.
14th August to 14 September 12-13 age group only
If you are in the 12-13 group and need NHS treatment for teeth straightening; please call 01478614218 to book an ortho checkup. Please leave your name, date of birth and the best number to contact us back.
03/06/2021
Dental professionals are facing many challenges with regards to reduced capacity to treat patients whilst adhering to COVID-19 related restrictions. Fallow time is a particular concern that has cut capacity by between a third and three-quarters. Other factors affecting capacity included the time required for enhanced procedures for infection prevention and control (IPC), complying with PPE requirements PPE supplies and managing social distancing amongst staff and patients.
Service delivery and accessibility of dental services are likely to continue to be adversely affected for some time.
14-01-2021
Dear Patients,
Due to the rise in cases, we are operating on strict cross-infection protocols.
It's not open as usual for routine dentistry but, We are available for essential dental care.
Please call 01478614218 if you need an essential dental appointment and leave your details [Name, date of birth, phone number, email id, and your dental need]. A dentist will call back for telephone triage and appropriate help.
If you had recently booked an appointment between November 2020 and January 2021, and you prefer to cancel your appointment between Jan 2021 - and March 2021. Please leave a voicemail with your name, name and date of birth. This may help us accommodate more and more patients with urgent needs to keep social distance and strict cross-infection measures.
Stay home, and Protect the community.
10/11/2020
Dear Patients,
If you have dental pain, please call 01478614218 and listen to instructions in full and please leave a voicemail when prompted. Leave
your phone number if you would like to receive a callback. Please set your phone set to accept an unknown/No CLI caller. The dentist will get back to you to discuss dental problems and arrange a
possible solution.
We are currently clearing the waiting list of patients needing urgent (priority) treatments. The clinic runs based on pragmatic risk assessments before any appointments and treatments and strict
COVID 19 cross infection control protocols. You will need to wait in the parking area until the surgery is ready if you have pre-booked appointments. Please do not walk into surgery. A staff member
in full PPE will escort you in and out.
You should expect long delays and waiting times before your appointment. We have to sterilize all the patient entry pathways and exit,
including used surgery and a fallow time between patients for specific dental procedures. We are sorry for any inconvenience.
Stay Alert Stay Safe.
Portree Dental Care.
Covid-19 guidance on attending dental care
Covid-19 updated 10/11/2020
Portree Dental Care is now open to seeing patients for routine dental treatment. However, there are still restrictions limiting the number of patients we are able to see in order to reduce unnecessary social interactions and ration-limited PPE supplies. Therefore, we will have to prioritize appointments for those requiring treatment or those with specific concerns requiring an exam rather than routine 6 monthly check-up appointments.
No one will be permitted into the practice without making an appointment over the phone beforehand and there will be limited appointments available in order to maintain social distancing. Please avoid attending the practice without first phoning.
ATTENDING THE PRACTICE
What treatment will be provided
Although we can now offer a full range of NHS treatments, we note that we face a huge backlog of patient appointments and a limited capacity to provide treatment. We also have a limited amount of PPE available and we, therefore, must prioritize appointments based on clinical needs. Priority will be given to:
Dental Emergencies - Those who suffer from severe pain, swelling, dental trauma, or bleeding will be treated within 24 hours and anyone with broken teeth or lost fillings will be seen as soon as possible;
We will also be able to register new patients at the practice in order to facilitate access to NHS EMERGENCY CARE should this be necessary.
Less priority will be given to non-essential treatments such as:
We will also begin to contact patients in due course to schedule check-ups in the near future. We will be operating a triaging system where patients will be assessed and rebooked based on their immediate needs. Please note that we are still unable to use routine ultrasonic scaling and polishing during check-ups as this falls into the category of AGP (of which we have limited slots). Hand scaling will be available from our hygienist upon request.
We would also take this opportunity to remind NHS patients that, should they wish to complete treatment sooner, they may opt for treatment on a private basis. We appreciate that this priority may not be favourable for all patients, however, we feel that this is the fairest system that we are practically and safely able to operate within the parameters of the restrictions. We will endeavour to treat as many patients as possible.
What are we doing to make the practice safe?
Prior to the COVID-19 pandemic, we already ensured strict infection control protocols were adhered to. As well as these measures we have also added the following measures:
If you are unsure whether you would be able to be seen then always contact us on 01478614218 and we will be happy to advise you further.
NHS PATIENTS REGISTRATION IS OPEN ON FIRST COME FIRST SERVE BASIS IN JUNE SO DO NOT DELAY AND REGISTER NOW
IF YOU HAVE RECEIVED A TRANSFER LETTER PLEASE CONTACT US; TO COMPLETE YOUR BASELINE RECORD REGISTRATION WITH NEW PORTREE DENTAL CARE.
YOU ARE NOT REGISTERED AS NHS PATIENT IF YOU ARE NOT SEEN BY ONE OF OUR DENTISTS - THIS APPLIES TO ALL ADULT PATIENTS
Our new website tells you all about our Services. If you want to get in touch with us, phone us on 01478614218 or use our contact form to make an appointment.
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